Sureify Americas Offsite

Oct 26-29 · Dallas, Texas

Hilton DFW Lakes Executive Conference Center 
& Austin Ranch

Planning

Packing List

Everyone

  • Laptop & Charger - Sessions run Tue - Thurs.

  • Water Canteen

  • Light Outer Layer - A/C in meeting rooms & cool mornings.

  • Comfortable Shoes & Clothes That Can Get Dusty - Outlaw Olympics Tue, 12:30-2pm at Austin Ranch.

Optional

  • Yoga Attire - Tue, 7-8am yoga and sound bath. Mats are provided.

  • Tennis Shoes - Wed, 7am trail walk (3.2mi, behind the hotel) and/or Tue, 5-6pm pickleball. Paddles and balls are provided.

  • Halloween Costume - Tue night costume contest during games night.

  • A Book to Give Away - Tue night book exchange during games night.

  • Cowboy Boots, Hat, or Dance Attire, & Photo ID - Wed, 8pm honky tonk at Cowboys Red River. Charter bus from the hotel.

  • Swimming Gear - The hotel has both an indoor and outdoor pool or maybe you want to jump in the lake?

DFW Airport Map & Hotel Shuttle Service

DFW is under an extensive renovation and gates are subject to change frequently. View the airport map and download here.

Hotel Shuttle service details here

Hilton DFW Lakes Executive Conference Center Map

View the conference center map and download here.

Weather Outlook

The weather is forecasted to be sunny with highs in the 70s and lows in the 50s during all four days of the event.

Agenda

4pm
Hotel Check-in Opens
Getting from the Airport to the Hotel: If you're coming from DFW, no Ubers required! Complementary shuttles take you from DFW to the venue.
Shuttle details here
Hilton DFW Lakes Executive Conference Center
5 - 9pm
Welcome Reception w/ Dinner & Drinks
Austin Ranch
Next door to Hilton
7- 8am
Yoga/Sound Bath Class
Optional but sign-up is required.
RSVP here
TBD
Offsite
7 - 9am
Breakfast
Windfall Dining Room
9 - 10am
Kickoff w/ Dustin & Dan
International I
10 - 10:45am
TBD w/ Ben
International I
10:45 - 11:00am
Team - Now & Future w/ Vanessa
International I
11:00 - 11:30am
Global Teamwork
International I
11:30am - 12:30pm
Lunch
Austin Ranch
12:30- 2pm
Team Activity - Outlaw Olympics
Western‑themed team competition with rotating stations (think friendly showdowns, quick‑draw antics, and laugh‑out‑loud challenges).
Attire: Comfortable shoes and clothes that can get dusty
Austin Ranch
2 - 2:30pm
Coffee Break/Free Time
International I
2:30 - 4:30pm
30 min Breakout Sessions

Cap Rock I

  • Trends in the L&A industry - Silvio DiSisto
  • The Insurance Industry: When Intelligence Becomes Too Cheap to Meter - Brian Mulconrey
  • The 10 Things Our Customers Think About Us - Suzie Shewnarain 
(x2 back-to-back)

Cap Rock II

  • Growth in L&A/PE Credit-rich Concerns - Travis Van Dyke
  • CC AI/MCP Demo - Steve Tine
(x2 back-to-back)
  • PS AI Initiative - Kristy Burns & Will Young

Cap Rock II

  • Sales Demos/AI - Jim Amarando
(x2 back-to-back)
  • Book Club (You'd Look Better as a Ghost & Best Offer Wins) - Deanna Tom
  • Program Governance - Erica Jensen
Cap Rock I, II, III
5 - 6pm
Free Time/Pickleball
TBD
Offsite
6 - 8pm
Dinner
Windfall Dining Room
7 - 10pm
Games Night, Costume Contest, Book Exchange, & Drinks
Meritage
7am
Walk/Jog the Grapevine Trail
Optional, 3.2mi
Grapevine Trail
Offsite. Directions here
7 - 9am
Breakfast
Windfall Dining Room
9 - 10am
Company Wide Lightning Talks
International I
10 - 11am
GTM Updates & FY27 Strategy w/ Natalie
International I
11am - 12pm
Culture Activity - Kahoot
International I
12 - 1pm
Lunch
Windfall Dining Room
1 - 1:30pm
Y'all Have Tickets: A Roundup of IT Support & Security w/ Ryan
International I
1:30 - 2:30pm
Product Strategy w/ Rob
Austin Ranch
2:30 - 3pm
Coffee Break/Free Time
International I
3 - 4pm
The 2027 Horizon: Wrangling Complexity in the Modern Services Era w/ Erik
Cap Rock I, II, III
4 - 5pm
Ask Me Anything & Closing Remarks - Sureify Leadership
International I
5 - 6pm
Free Time
6 - 8pm
Dinner Buffet
Windfall Dining Room
8pm till late
Honky Tonk
Optional. Sign-up is requested, not required
RSVP here
Cowboys Red River
Offsite via charter bus to venue. Directions here
7 - 9am
Breakfast
Windfall Dining Room
9am - 12pm
Product Engineering Leads Breakout
Engineering Pod Leads only
Su Vino
9am - 2pm
Professional Services Breakout
Professional Services team only
Ste. Genevieve
9am - 4pm
Product Managers Breakout
Product Managers only
Su Vino
12pm - 1pm
Boxed Lunch
Product Managers only
Tribute Foyer

Optional Events

Tue 7- 8am
Yoga/Sound Bath Class
Optional but sign-up is required.
RSVP here
TBD
Offsite
Tue 5 - 6pm
Free Time/Pickleball
RSVP here
TBD
Offsite
Tue 7 - 10pm
Games Night, Costume Contest, Book Exchange, & Drinks
Meritage
Wed 7- 8am
Walk/Jog the Grapevine Trail
Optional, 3.2mi
Grapevine Trail
Offsite. Directions here
Wed 8pm till late
Honky Tonk
Optional. Sign-up is requested, not required.
RSVP here
Cowboys Red River
Offsite via charter bus to venue. Directions here

Frequently Asked Questions

Everything you need to know about the Sureify Americas Offsite.

Can I work during the offsite?

We encourage you to be present; use breaks and early mornings for urgent needs. Move your client and external meetings. We have reserved Pheasant Ridge on the lower level as a working space, if you do need to take care of business.

Are families invited?

This is a Sureify team event; evening socials are for attendees only.

What should I wear?

Comfortable, casual attire suitable for light activity; closed‑toe shoes recommended for the Olympics.

Are meals provided?

  • Daily breakfast, lunch and dinner provided during core event days
  • Welcome reception and ranch social included.
  • Dietary needs respected — let us know here.
  • Vegetarian, vegan, and gluten‑free options available—see the on‑site menu signage.

Are there accessibility & inclusion accommodations?

  • Venue access with ramps/elevators; staff available to assist.
  • Quiet spaces for breaks and focus.

More questions?