➔ Webinar
Why are the simplest digital transactions so hard in Life & Annuity?

May 21, 2025
10:00am PST/ 1:00pm EST

Join us for an engaging discussion on the state of UX in life & annuity. Corporate Insight, a 30-year leader in customer experience research, will share the latest trends from their industry UX monitors, featuring insights from leading insurers and the broader financial services industry.

Stay for a life & annuity expert panel exploring the steps needed to advance our industry and the challenges we are facing to effectively digitize transactions across customer, agent, and home office experiences.

Jake Littman

Jake Littman

Senior Analyst, Life & Annuity Research

CI
Jake Littman

Jake Littman

Senior Analyst, Life & Annuity Research

Brian Weber

Brian Weber

AVP Marketing Communications

Kuvare
Brian Weber

Brian Weber

AVP Marketing Communications

Sherri Isaacson

Sherri Isaacson

Principal Product Manager

Sureify
Sherri Isaacson

Sherri Isaacson

Principal Product Manager

Life & Annuity UX: Progress, Hurdles, and the Future

State of Digitalization

How does life & annuity’s digitalization progress compare to the broader financial services industry?

Advancement & Obstacles

What are the biggest opportunities to advance digitalization and what are the primary roadblocks?

The Future of Digital

What will characterize best-in-class digital experiences in the coming years?

Measuring UX Success

What are the critical metrics and methodologies for evaluating UX effectiveness?